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Verify Locks Connect to the Assa DSR Server
This section provides brief information about verifying the connection status of the locks using the DSR SupportTool.
IMPORTANT: You must verify that the ASSA Locks connect to the DSR Server before you can confirm the locks in SG. IP Locks should remain connected, while the WIFI Locks must be forced to connect with a Wake Command or Wake Card.
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A WIFI Wake-Command must be issued at the WIFI lock by entering #323232 on the keypad, or by pressing the COMM button on the inside of reader head, or by presenting a Wake Card. The Wake Card can be created/added to a WIFI Lock in the Lock Profile using the LCT Tool before you load the lock IP Configuration.
IMPORTANT: Contact the site IT Admin or Assa Abloy Tech support if a lock cannot connect to the DSR Server after proper programming.
NOTES & PREREQUISITES
- The ASSA Locks must already be installed.
- The Locks must be configured with the correct networks settings for the Lock address, DSR Server address, Port#, and POE or WIFI connection settings using the LCT Tool.
- The DSR Server (PostgreSQL Database and DSR Support Tool) must be installed on a separate machine from System Galaxy or GCS Services.
- The Assa Abloy Service must be running on the DSR Server.
- The technician must have opened the firewall ports (8080 and 2571 are the default ports). Also the appropriate exceptions must be created in any security, anti-virus, malware software.
- IP-enabled Locks (POE) will connect to the DSR Server within a couple of minutes and should remain connected.
- WIFI Locks must be forced to connect with a Wake Command since they connect once every 24 hrs (1440 mins). Use the connect command #323232 or a Wake Card.
Verifying Lock Connections
- When you launch the DSR Tool, it will immediately start accepting Lock connections.
- IP Locks will connect on their own, but you can force a connection of one seems sluggish - do this by pressing the COMM button on the inside of the Reader head, or using a Wake Card, or using
- WIFI Locks must be forced to connect to the DSR Server by issuing a Wake Command at the Lock. more ...
A WIFI Wake-Command must be issued at the WIFI lock by entering #323232 on the keypad, or by pressing the COMM button on the inside of reader head, or by presenting a Wake Card. The Wake Card can be created/added to a WIFI Lock in the Lock Profile using the LCT Tool before you load the lock IP Configuration.
- When the Locks connect you can select them and confirm them. This will insert the lock into the Assa DSR Database.
- At this point the Locks will only be in the DSR Database if you confirmed them.
Tap on thumbnail to see screenshot
Lock Connecting to DSR Server
(shown in the DSR Support Tool)
Next Steps ...
After the Assa Locks are connected to the DSR Server, they can be imported into System Galaxy.
> ABOUT SG-DSR MANAGEMENT
The links below provide added instructions related to the DSR Server. You may need to confirm locks in the SG-DSR Manager App before you can edit certain lock settings.
> LOCK ALARM SETTINGS @DSR SERVER
> WS SECURITY SETTINGS @DSR SERVER
GO TO SETTING LOCK ALARMS IN THE DSR TOOL