3.11.6   ASSIGNING OTIS ‘SPECIAL DESTINATION FEATURES’

In the Cardholder Programming screen, on the Personal tab you can enable the Otis Special Destination Features for a cardholder. These features are represented by checkbox options, which are cardholder-specific.

Otis Compass™ System must be specifically configured to recognize these Special Destination Features and respond to them by providing the appropriate passenger accommodation.

System Galaxy passes the special feature indicator to the Otis System when the card is presented at a DEC Reader (i.e. elevator reader). When these features are unchecked the indicators are not passed by System Galaxy.

 

 

SPECIAL DESTINATION FEATURES ARE SUPPORTED BY GALAXY:

 

Physical Disability:

When checked, this indicates the cardholder has a disability. The Otis system recognizes this indicator and cab be set up to provide special accommodations (such as dispatch an adjacent car, extended time to board an elevator car, provide audible announcements at each floor).

Vertigo:

When checked, this indicates the cardholder experiences vertigo. The Otis system can be set up to accommodate this passenger by not dispatching them to a glass elevator.

VIP option: 

When checked, this indicates the cardholder is a VIP. The Otis system can be set up to dispatch an empty elevator car that runs non-stop to the destination floor.

Split Group:

When checked, this indicates the cardholder is belongs to a split group. The Otis system is set up to recognize this person as belonging to a separate group of passengers who use separate elevator cars that are not used by the general population, (such as service elevators where technical or service staff do not mix with regular guests).

 

  1. Open the Cardholder screen from the menu Configure > Cards > Cardholder.
  2. Select the Personal tab
  3. locate the special flags in the middle part of the screen under the main photograph.
  4. Check the appropriate flag for the cardholder